Cert in Computer/Information Technology Administration and Management

Graduates of this certificate are prepared for entry-level computer support roles for example as help desk or desktop support staff, helping non-technical users and IT staff with their equipment and software. Students troubleshoot computer infrastructure, resolve user problems, maintain and support hardware, and put basic local area networks in place using TCP/IP protocols and utilities. Students can co-enroll in the related associate degree. Plan on 2 semesters and 20 credits to finish this certificate. Classes meet on the West Boylston Street campus, and some are held at the Southbridge location. Entry calls for a high school diploma or an equivalency credential such as the GED or HiSET. Because tuition is charged by the credit, the total cost depends on how many credits a student takes. In-state and out-of-state or international students pay different rates, and certain programs carry extra fees.