PGCert in Dispute Resolution

This four-course certificate suits professionals whose roles benefit from stronger conflict management. It teaches negotiation and alternative dispute resolution, whether they want a career change or deeper expertise in a specialty. Courses include the alternative dispute resolution continuum, facilitation, negotiation tactics and public and community conflict. All four courses can later count toward the ten classes in the university master of arts in conflict and mediation. The program is delivered online with starts in fall and spring. Applicants apply online and provide transcripts, a resume, a letter of intent and an application fee. A graduate describes the courses as supplying usable theory, techniques and tools for real settings. The certificate sits in the College of Humanities, Education and Social Sciences, and an admissions counselor can be contacted for guidance on enrolling.