Cert in Business Operations Support and Assistant Services

The Office Assistant Certificate of Achievement prepares students for entry-level office support work in a technology-driven workplace. Students build computer application skills, sharpen written and oral communication, and develop the interpersonal habits that a business office requires. Required courses include accounting procedures, computer applications and suites, two levels of Excel spreadsheets, human relations at work, business communications and a business work experience course with a variable unit load. Office assistants are found across sectors including healthcare, property, schooling and insurance. Job titles named include administrative assistant, billing services assistant, customer service representative, shipping and receiving clerk and membership coordinator. Students who want to go further can continue into related business certificates or the associate degree in business management.