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Cert in Client Relations (Part-time)

Conestoga College

Kitchener, Ontario, Canada

Official program page (opens in a new tab)

Offered by Conestoga College in Kitchener, Canada, Cert in Client Relations (Part-time) is a certificate in Business Administration programme. The programme is delivered on campus. Teaching is in English.

At a glance

Degree: Certificate
Field: Business Administration
Delivery: On Campus
Language: English

We have no tuition fees on record for this programme yet. — it helps other students.

Information for the 2027/28 academic year · Last reviewed September 2026 ·

Program details

Overview

This program is designed to help students strengthen their client-relations skills and build meaningful, long-lasting client relationships. Through practical strategies and techniques, students learn how to foster a positive service culture within their organizations and lead teams committed to delivering exceptional service.The program also prepares graduates to manage challenging interactions with confidence by identifying, addressing and helping prevent confrontational situations with internal and external clients. While the skills gained are valuable across all industries, this program is especially beneficial for those working directly in the service sector, including retail, hospitality, contact centres and business offices.

Requirements

Admission Requirements: This part-time Ontario College Certificate requires an Ontario Secondary School Diploma (OSSD) or equivalent, or mature-student status for applicants 19 years of age or older, with no further Grade 11/12 subject prerequisites published. Rather than a scored English-language test, the program page states only the general condition that applicants must be able to receive instruction, respond, and research in the English language; no IELTS, TOEFL, PTE, or other test score is published for this program. No interview, portfolio, work-experience, or other supplementary admission condition is listed. Applicants apply through the standard Ontario Colleges process at ontariocolleges.ca, and Conestoga makes its final selection following an assessment of the admission requirements against the applicant's record.

Application Details

Application Deadline: Domestic applicants apply through ontariocolleges.ca (college code CONS): for the Fall 2027 intake the online application opens 26 September 2026, the equal consideration date is 1 February 2027, offers may be issued from 1 November 2026, and accepted offers must be confirmed by 1 May 2027; most oversubscribed programs stop accepting applications after 1 February 2027, though many programs remain open afterward. Conestoga does not publish a separate equal-consideration date for its January intake. International applicants apply directly to Conestoga and are assessed on a rolling, first-come, first-served basis until each program fills; no fixed international closing date is published. These are institution-wide dates; this programme publishes no deadline of its own.

About Conestoga College

Type: College
Campus setting: Suburban
Founded: 1967
Students: 20,000
Programs: 297
Location: Kitchener, Ontario, Canada

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Frequently asked questions

What degree does Cert in Client Relations (Part-time) award?

Conestoga College awards a Certificate in the field of Business Administration on completion of this programme.

Can Cert in Client Relations (Part-time) be studied online?

No — the programme is taught on campus at Conestoga College.

What language is Cert in Client Relations (Part-time) taught in?

The programme is taught in English.

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