Cert in 911 and Emergency Services Communications (Online)

Seneca Polytechnic

Toronto, Ontario, Canada

Official program page (opens in a new tab)

Cert in 911 and Emergency Services Communications (Online) is a certificate in Fire, Justice & Security programme taught at Seneca Polytechnic in Toronto, Canada. The programme runs for 8 months, delivered on campus. Teaching is in English. Tuition for international students is CAD 7,892 per semester (CAD 1,689 per semester for local students).

At a glance

Degree: Certificate
Field: Fire, Justice & Security
Duration: 8 months
Delivery: On Campus
Language: English
Local tuition: CAD 1,689 / semester
International tuition: CAD 7,892 / semester

Information for the 2027/28 academic year · Last reviewed September 2026 ·

Program details

Overview

This eight-month certificate program will provide you with principles and skills to effectively manage the public and work in emergency services and perform under stressful conditions. An emergency services communicator is often the first person involved in responding to members of the public during times of distress and crisis. Your training will combine professional knowledge and practical scenarios related to the important role of 911 and emergency communicators. You will learn how to record and analyze data received from calls, and how this critical information can direct the response to an incident. This program uses blended and online strategies across our curriculum to deliver innovative and flexible learning.

Requirements

Admission Requirements: Admission requires an Ontario Secondary School Diploma or equivalent, or acceptance as a mature applicant, along with a Grade 12 C or U English course or equivalent. Canadian citizens and permanent residents who do not hold that course may instead qualify by passing Seneca's own pre-admission test, and upgrading is recommended for applicants who fall short of the academic subject requirement. International applicants must separately satisfy Seneca's English-language requirements, which vary by home country and may call for additional supporting documents or assessments on request. The program's own admission page lists no portfolio, interview, minimum GPA, or work-experience condition beyond the academic and English prerequisites above.

Application Details

Start Date: Start terms read from this program's own Program Availability table on 6 September 2026: September 2026 online, waitlisted for domestic applicants and open to international applicants; January 2027 online, open to both. The program is delivered online and does not run a May intake. Availability is subject to change and a seat is not guaranteed.
Application Deadline: Domestic applicants (Canadian citizens and permanent residents) apply through OntarioColleges.ca. Seneca's institution-wide equal consideration date is 1 February for that year's September (fall) intake: apply on or before 1 February and you are considered alongside every other applicant; after that date any seats still open are filled first-come, first-served, and high-demand programs may already be closed. Applications open at OCAS on 1 October of the previous calendar year for a September start, and on 1 October two calendar years ahead for the January (winter) and May (summer) starts, neither of which has an equal-consideration date. Seneca begins issuing offers on 1 November; for fall entry the earliest confirmation deadline is 1 May, and a CAD 200 non-refundable deposit (due no earlier than the second Wednesday of June) is what holds the seat — your own offer letter carries the binding dates. International applicants have no fixed deadline: Seneca states it admits students up to the first day of classes but stops accepting applications once the program is full, so apply as early as you can. These are Seneca's institution-wide dates, not a deadline published for this program alone — confirm on the program page before you apply.

About Seneca Polytechnic

Type: College
Campus setting: Urban
Founded: 1967
Programs: 229
Location: Toronto, Ontario, Canada
Seneca Polytechnic campus and surroundings
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Frequently asked questions

What degree does Cert in 911 and Emergency Services Communications (Online) award?

Seneca Polytechnic awards a Certificate in the field of Fire, Justice & Security on completion of this programme.

How long does Cert in 911 and Emergency Services Communications (Online) take?

The programme runs for 8 months.

How much does Cert in 911 and Emergency Services Communications (Online) cost?

Tuition for international students is CAD 7,892 per semester (CAD 1,689 per semester for local students).

Can Cert in 911 and Emergency Services Communications (Online) be studied online?

No — the programme is taught on campus at Seneca Polytechnic.

What language is Cert in 911 and Emergency Services Communications (Online) taught in?

The programme is taught in English.

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