Service Administration Certificate

This undergraduate certificate in service administration, offered online by Université TÉLUQ, addresses the foundational and continuing-education needs of personnel working in service-sector businesses. The 30-credit curriculum builds core knowledge of service-business management before allowing students to deepen competencies in a specific service industry of their choosing. As a certificate, it is a shorter, focused course of study that can stand alone or contribute toward a related TÉLUQ credential. Delivery is entirely at a distance, letting students study from any location and progress at their own pace. The programme is aimed at working adults already employed in service industries who want to formalize or extend their management knowledge. The certificate is awarded as a first-cycle university credential by Université TÉLUQ, Quebec's dedicated distance-education university.