Micro-credential in Information Technology User Support Micro-credential is a micro-credential in Information Systems & Technology programme offered by Okanagan College in Kelowna, Canada. The programme runs for 4 months, delivered on campus. Teaching is in English. Tuition is CAD 1,900 per total for local students.
This micro-credential builds the knowledge and skills needed to service computers and support users of computing and infrastructure technology, covering operating systems, networking fundamentals and help-desk techniques, alongside hardware installation and configuration. Students study the theory behind computer hardware and software components, then develop practical troubleshooting skills through hands-on training that addresses a wide range of issues. With network engineering serving as the core foundation, the program builds competencies toward industry-recognized credentials.
Requirements
Admission Requirements: Admission to Okanagan College's Information Technology User Support Micro-credential follows the college's general entry standard: applicants must hold B.C. secondary-school graduation or the equivalent, or qualify as a mature applicant who is at least 19 years old and has been out of secondary school for at least one year by the start of classes. The English requirement is met by English 12 with a minimum grade of 60 percent, or one of the college's published equivalents, rather than by a standardized test score; the program page does not list an IELTS, TOEFL or other English-test alternative of its own. No minimum grade point average, portfolio, interview or additional supporting document is specified. The micro-credential runs as a single cohort beginning February 2027 and ending in June 2027.
Application Details
Start Date:February 2027
Application Deadline:Domestic applicants apply through EducationPlannerBC (a $30 CAD fee): Okanagan College sets no fixed closing date for most programmes in the 2026-27/2027-28 cycle. Applications for a Fall intake open at 8:30 a.m. on October's first business day of the preceding year, and for a Winter intake at 8:30 a.m. on February's first business day of the preceding year (exceptions apply); Practical Nursing's January intake opens at 9:00 a.m. on April's first business day of the preceding year. Most programmes accept applications until seats fill, though Nursing and Dental programmes set their own fixed or ranked deadlines on their own pages. International applicants also apply through EducationPlannerBC, paying a $100 CAD per-programme fee; the College publishes no institution-wide international closing date and directs applicants to each programme's own page. Admission is otherwise rolling. These are institution-wide dates; this programme publishes no deadline of its own.
