Micro-credential in Information Technology User Support Micro-credential is a micro-credential in Information Systems & Technology programme offered by Okanagan College in Kelowna, Canada. The programme runs for 4 months, delivered on campus. Teaching is in English. Tuition is CAD 1,900 per total for local students.
At a glance
Degree:Micro-credential
Field:Information Systems & Technology
Duration: 4 months
Delivery: On Campus
Language: English
Local tuition: CAD 1,900 / total
Information for the 2027/28 academic year · Last reviewed September 2026 ·
Program details
Overview
This Information Technology User Support Micro-credential provides knowledge and skills necessary to service computers and support users of infrastructure and computing technology systems. This training covers a variety of topics including hardware installation and configuration, basic networking, operating systems and help desk techniques. Students study theory of computers systems hardware and software components and develop the practical skills through hands-on training and troubleshooting techniques that address wide ranging issues. Using Network Engineering as a core foundation, students will gain competencies that prepare them for industry recognized credentials to enhance their employability in the industry.
Requirements
Admission Requirements: Admission to Okanagan College's Information Technology User Support Micro-credential follows the college's general entry standard: applicants must hold B.C. secondary-school graduation or the equivalent, or qualify as a mature applicant who is at least 19 years old and has been out of secondary school for at least one year by the start of classes. The English requirement is met by English 12 with a minimum grade of 60 percent, or one of the college's published equivalents, rather than by a standardized test score; the program page does not list an IELTS, TOEFL or other English-test alternative of its own. No minimum grade point average, portfolio, interview or additional supporting document is specified. The micro-credential runs as a single cohort beginning February 2027 and ending in June 2027.
Application Details
Start Date:February 2027
Application Deadline:Domestic applicants apply through EducationPlannerBC (a $30 CAD fee): Okanagan College sets no fixed closing date for most programmes in the 2026-27/2027-28 cycle. Applications for a Fall intake open at 8:30 a.m. on October's first business day of the preceding year, and for a Winter intake at 8:30 a.m. on February's first business day of the preceding year (exceptions apply); Practical Nursing's January intake opens at 9:00 a.m. on April's first business day of the preceding year. Most programmes accept applications until seats fill, though Nursing and Dental programmes set their own fixed or ranked deadlines on their own pages. International applicants also apply through EducationPlannerBC, paying a $100 CAD per-programme fee; the College publishes no institution-wide international closing date and directs applicants to each programme's own page. Admission is otherwise rolling. These are institution-wide dates; this programme publishes no deadline of its own.
